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Important Information:
- Order Cut-Off Time: 12:00 PM (AEST)
- Order Processing Time: 1-2 business days (Monday - Friday)
- Shipping Time: 6-8 business days (Monday - Friday)
- Free Delivery: Available for all orders within the Australia.
Shipping Process
After placing your order, you will receive a confirmation email, confirming that we’ve started processing it. The processing time typically takes 1-2 business days (Monday - Friday). Once processed, your order will be shipped, and we’ll send you an email with tracking information.
The expected shipping time is 6-8 business days (Monday - Friday).
We’re happy to offer free delivery for all orders within the Australia.
Delays
Your order should arrive within 7-10 business days (Monday - Friday). If it doesn’t arrive within this period, don’t be concerned—delays can happen due to busy seasons, holidays, weather, or other unforeseen circumstances.
We kindly ask that you allow up to 3 additional business days (Monday - Friday) before contacting us. If your order still hasn’t arrived by then, please reach out to us at support@kiddo-corner.com, and we’ll look into it for you.
Damaged or Incorrect Items
We apologize for any inconvenience caused by receiving damaged or incorrect items. If this happens, please take photos of the issue and send them to us at support@kiddo-corner.com. We will review your case promptly and ensure that you receive the correct, undamaged item.
Cancellations
If you wish to cancel your order, please contact us at support@kiddo-corner.com as soon as possible. Once your order is processed, we will no longer be able to cancel it.
If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.
Contact
- Customer Services Hours: Monday to Friday: 9:00 AM to 5:00 PM (AEST)
- Email: support@kiddo-corner.com
-
Phone: +61480048085
Business Information
Kiddo Corner is operated by PANAH ECOM LTD, a company registered in the United Kingdom.
Business Number: 15952688
D-U-N-S Number: 232490612
Address:
128 City Road
London EC1V 2NX
Key Information
- Return Period: 30 days from delivery date (any reason, change of mind included)
- Restocking Fee: None
- Refund Processing Time: Up to 7 days
- Return Shipping Costs: Covered by the customer
- No returns possible after the 30 day period expires
- Full Terms Of Service on link below
Return Process
Request a Return
Contact us at support@kiddo-corner.com with your order details and reason for the return. Unapproved returns will not be accepted.
Receive Instructions
Once approved, we will provide return instructions. Customers are responsible for return shipping fees
Prepare & Send Your Package
Ensure the item is securely packed to avoid damage in transit.
Exchanges
If you’d like to swap an item for a different one, email us at support@kiddo-corner.com with the details. We’ll guide you through the exchange process.
Damaged or Incorrect Items
If you receive an incorrect or damaged item, we sincerely apologize. Please take a photo and send it to support@kiddo-corner.com
We will resolve the issue and send a replacement.
Order Cancellations
If you need to cancel an order, contact us as soon as possible at support@kiddo-corner.com
Once an order is processed, cancellations may not be possible.
More Questions?
No problem, just use the contact info below and get in touch!
Contact
Contact
Customer Services Hours - Monday to Friday: 9:00 AM to 5:00 PM (AEST)
Email: support@kiddo-corner.com-
Phone: +61480048085
Business Information
Kiddo Corner is operated by PANAH ECOM LTD, a company registered in the United Kingdom.
Business Number: 15952688
D-U-N-S Number: 232490612
Address:
128 City Road
London EC1V 2NX